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Terms & Conditions

Ali’s Organics Customer Service

When you shop with us, be assured that each product has been reviewed by our staff. We know you want quality, so we scrutinized every product on our website to ensure that it meets our high standards. We are committed to excellent customer service. Below you will find our policies.

 If we can be of help, please call us at (435) 200-GROW (4769) or e-mail at info@alisorganics.com

 30-Day General Return Policy  

Within 30 days of purchase, or of receipt, whichever the latter, you can return any non-perishable item for a full refund (excluding shipping charges if any), provided the product is in unused, like-new condition and in its intact original packaging. Otherwise, we reserve the right not to take the item back unless you agree to a 20% restocking fee (item will be sold as “used” and/or “open-box” at a corresponding discount). Special orders, drop-shipped items, custom cuts (special cut shade cloth...etc.), seeds, are neither returnable nor refundable unless there is an obvious problem upon purchase (if so, contact us immediately). For products that are covered under Manufacturer’s Warranty, we will honor the manufacturers published warranty. Items deemed “defective”, i.e. stopped working and/or broke after a few days, must be inspected by a Customer Service associate or store staff member. Replacement or credit will be issued if the item has not been misused or abused and is still covered under the warranty time period.

 Limitation of Remedy 

We warrant to the extent of the purchase price only that the seeds sold hereunder are as described on the label within recognized tolerances. No other warranty is given, expressed or implied, of (1) the merchantability or fitness of the seeds for any particular purpose, or (2) against loss due to any cause. We cannot accept any responsibility for the many uncontrollable growing and climatic conditions (soil preparation, fertilization, weed and pest control, temperature control, irrigation…etc.) that must be met to insure the success of your crop(s) or plants.

 Payments 

All orders are shipped pre-paid. We accept  Discover, Visa, American Express or Mastercard.

Privacy Policy 

We do not share e-mail addresses.

 

 Shipping Information 

Simply put, we are always looking for the cheapest method of shipping available for your order.
-We ship via USPS,  Fed-ex Home Delivery to residences and via Fed-ex Ground to businesses.
-Shipping is assessed using the same method employed by Fed-ex, based on weight and zone. Shipping takes 2-7 days depending on location within the United States.  Our Standard Shipping method is a lower cost shipping rate and may take longer, depending on your location.  Standard shipping may go UPS, FedEx, or USPS. Any next day, second day or other fast shipping methods must be followed by correct addresses or you will be responsible for the cost of full shipping cost. Shipping to a business address must be an actual business address or your item/items may be shipped by other means of carriers then what you chose at checkout.

 

Non-Combinable Items Individual items that are boxed in their own package or that are too large, heavy, or long to be boxed with other items. Figure the shipping cost for non-combinable items separately, and then add them to your total shipping cost. For oversized items add an additional $10 per item.

 

Combinable Items Packaged weights are shown in the parenthesis after each part number. Individual items weighing less than 40 lbs. are generally "combinable" (they can be included in one box weighing up to 70 lbs.) Items over 40 lbs. must ship alone to avoid damage. If your combinable items total 70 lbs. or less they will ship in one box. Figure your zone using the chart below and then figure weight of the box. If your items weigh more than 70 lbs. then figure your shipment as it may or may not ship in more than one box (one at 70 lbs and the remaining weight as the 2nd box). These two costs calculated together will result with your shipping costs.  Large items, such as perlite and some soil amendments require higher shipping costs due to their size and carrier charges.

 

Turnaround Time and Back Orders Orders where all items are in-stock typically ship within 1–2 business days, but turnaround time does vary by season. Expedited shipping options are available upon request. If some items on your order are out of stock, we may ship your order in two parts if the back ordered portion can ship at no additional cost, or if you request and/or accept the additional shipping charges. This "split-shipment" will result in your order total being charged in two installments (the entire shipping amount and items shipped in the first part of the order, and the remaining product cost for the subsequent portion).

Tracking Your Order If shipping by Fedex, a tracking number will be e-mailed to you the day after your order ships. Please contact us immediately if you think your shipment is lost or if your shipment arrives damaged.  When a business name is added to a residential address, we reserve the right to ship other than fedex ground.

Receiving Your Order  When your order arrives, open the package immediately and inspect the content against the packing slip;  Notify us immediately of any shortages or damage, do not discard any damaged items or shipping cartons. The shipping company may require an inspection prior to approving any claim.
For truck orders, do not sign for the shipment until you have confirmed the shipment is complete and has no apparent and/or concealed damage. If there is a shortage or damage it must be noted on the proof of delivery, or we cannot accept responsibility.

 

 

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Ali's Organics and Garden Supply - Organic Gardening, Fertilizer, Natural Pest Control to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Ali's Organics and Garden Supply - Organic Gardening, Fertilizer, Natural Pest Control shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    241 North 380 West
    La Verkin, Utah
    84745
    Delivery shall be deemed to have been made by You to Ali's Organics and Garden Supply - Organic Gardening, Fertilizer, Natural Pest Control five (5) days after the date sent.

 

  • Copyright
  • All content appearing on this Web site is the property of:

    Ali's Organics and Garden Supply - Organic Gardening, Fertilizer, Natural Pest Control
    241 North 380 West
    La Verkin, Utah
    84745
    Copyright © 2009-2015 Ali's Organics and Garden Supply - Organic Gardening, Fertilizer, Natural Pest Control. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2012 Ali's Organics and Garden Supply - Organic Gardening, Fertilizer, Natural Pest Control. All rights reserved.

 

  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Ali's Organics and Garden Supply - Organic Gardening, Fertilizer, Natural Pest Control. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Ali's Organics and Garden Supply - Organic Gardening, Fertilizer, Natural Pest Control or any third party, except as expressly granted herein.

 

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Ali's Organics and Garden Supply - Organic Gardening, Fertilizer, Natural Pest Control and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Ali's Organics and Garden Supply - Organic Gardening, Fertilizer, Natural Pest Control believes that customer conduct violates applicable law or is harmful to the interests of Ali's Organics and Garden Supply - Organic Gardening, Fertilizer, Natural Pest Control and its subsidiaries. Prices subject to change without notice.

 

  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Ali's Organics and Garden Supply - Organic Gardening, Fertilizer, Natural Pest Control makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Ali's Organics and Garden Supply - Organic Gardening, Fertilizer, Natural Pest Control SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Ali's Organics and Garden Supply - Organic Gardening, Fertilizer, Natural Pest Control BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Ali's Organics and Garden Supply - Organic Gardening, Fertilizer, Natural Pest Control.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Ali's Organics and Garden Supply - Organic Gardening, Fertilizer, Natural Pest Control is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Ali's Organics and Garden Supply - Organic Gardening, Fertilizer, Natural Pest Control.

    The inclusion of material on this server does not imply any endorsement by Ali's Organics and Garden Supply - Organic Gardening, Fertilizer, Natural Pest Control, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Ali's Organics and Garden Supply - Organic Gardening, Fertilizer, Natural Pest Control tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

 

 

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